Frequently Asked Questions
Everything you need to know before starting your project.
Getting Started
Use the pricing page to estimate your project, then submit the $50 deposit to begin.
We review your photos, confirm exact pricing, and wait for your approval before starting any work.
Yes. If no work has started, your deposit is fully refundable.
Yes, we provide professional Photo Restoration in Orlando, FL.
Pricing & Estimates
No. It is a starting point. Final pricing is confirmed after reviewing your photos.
An approximate count is fine. Final pricing is confirmed after review.
No. You will always approve pricing before any work begins.
We will contact you with updated pricing and wait for approval before proceeding.
Sending Your Photos
You can ship them or arrange a local drop-off if available in your area.
Group them in batches or envelopes if possible. We can also help with organization if needed.
No. A rough count is enough to get started.
We recommend tracked shipping and careful packaging. All materials are handled with care upon arrival.
Services & Options
We photograph the back of your images to preserve handwritten notes, dates, and other details.
Tagging allows you to label people, locations, and keywords for easier searching later.
Light restoration covers minor fixes, moderate restoration covers visible damage repair, and extensive restoration covers heavy reconstruction.
No. We can recommend the right level after reviewing your photos.
Delivery & Turnaround
Turnaround depends on size and complexity. We will provide a timeline after review.
Digitized images are delivered electronically through secure download.
Yes. All originals are safely returned after completion.
All work is handled in the U.S. by experienced professionals, and your photos are treated with care and respect.